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Job Description (casual part-time)

Peer Support Coordinator (PSC)



Provincial Coordinator:  Peer Support Program Coordinator, Ontario Brain Injury Association (OBIA)


Job Purpose:


To provide overall coordination of the Peer Support Program for the Brain Injury Association __________________________________in collaboration with the OBIA. 


The Peer Support program offers understanding, emotional, social and informational support between two people who share similar experiences after brain injury.


Primary Duties and Responsibilities:

  1.  Recruitment

  • Recruit individuals who are living with the effects of acquired brain injury (survivors, caregivers, and other family members) to be Mentors and Partners within the program

  • Promote and the Peer Support Program locally utilizing the promotional materials provided-may include but not limited to:

  • Contacting and/or sending information to health providers such as doctors, physiotherapists etc.

  • Ensuring that Peer Support materials readily available at local community association events (including support groups)

  • Making other local social services aware of the program (i.e. mental health)


  1.   Screening and Intake

  • Speak with potential Mentors and Partners about the program

  • Using the tools provided, screen Mentors and Partners to ensure that their    individual goals can be met through the program

  • Mentors: 

  • Conduct an intake interview with a potential mentor (usually via telephone)

  • Check references for potential mentors

  • For recommended potential mentors enroll them in a scheduled mentor training with the Provincial Peer Support Coordinator

  • Partners:

  • Conduct an intake interview with a potential partner (usually via telephone)

  • If partner is appropriate review the program, issues of confidently and Partner agreement and process of matching

  • Provide resource information and alternative referrals for individuals that are not suitable or ready for the program



  1. Matching and Support


  • Facilitate matches (partnerships) between Mentors and Partners in a timely manner (within 2 weeks of the intake interview with a potential partner)

  • Provide ongoing support to Mentors and Partners throughout their partnerships; offer regular follow-up and assist with resolution of problems as needed

  • Support Post Partnership Evaluations at the completion of all Partnerships


  1.  Tracking and Reporting

  • Ensure the timely completion of all activity logs including both Mentor and Coordinator Logs on the Peer Support Database

  • Maintain accurate records of all Mentors and Partner information including Intakes, signed agreements and any program related communications.

  • Provide monthly and quarterly reports to OBIA and the local BIA Board as required.


  1. Mentor Training

  • Co-facilitate Mentor Training (minimum one per year) with the support of the OBIA’s Peer Support Program Coordinator

  • Provide ongoing support to mentors as needed

  • Connect with OBIA’s Provincial Peer Support Coordinator for guidance and troubleshooting when necessary


  1.  Confidentiality

  • Maintain confidentiality of personal information within the confines of the program


  1. Other

  • Forward recommendations for program improvements to the OBIA’s Peer Support Program Coordinator


*Please note that this is only a synopsis of the job, for full details please refer to the Peer Support Coordinator Manual


Knowledge, Skills and Abilities:

  • Knowledge of acquired brain injury and its consequences

  • Knowledge of the principles of peer support

  • Knowledge of local resources for people living with the effects of ABI

  • Comfortable with technology (word processing, data entry, email, etc.)

  • Good written/verbal communication skills and organizational skills

  • Willingness to commit up to a maximum of 75 hours per quarter (3 months)

  • Ability to work flexible hours

  • Ability to travel to attend one meeting per year (Annual PSP Meeting)

  • Ability to adhere to local and provincial program reporting requirements

  • Successful completion of Peer Support Coordinator Training with OBIA’s Peer Support Program Coordinator

Mission and Strategic Directions

Programs, Services and Events

Volunteer, Participate, Donate or Work

Who We Are

BIATBA is a Community Association member of the Ontario Brain Injury Association (OBIA). We aspire to fulfill OBIA's mission and vision in Thunder Bay and the Area. OBIA works to enhance the lives of Ontarians living with the effects of acquired brain injury through education, awareness and support. More information about OBIA can be found at or by calling 1-800-263-5404.


To support people living with the effects of acquired brain injury through education, public awareness, information and advocacy


#1 - To provide support, information and assistance to individuals and family members living with the effects of brain injury in Thunder Bay and Area.

#2 - To provide education and information that will increase public and professional awareness of the needs of people living with the effects of brain injury.

#3 - To work with organizations with similar goals to enhance opportunities and remove barriers to community participation for people living with the effects of brain injury.

Who We Are

What We Do

Survivor and Caregiver Social and Support Group


In partnership with Partners-In-Rehab, BIATBA offers monthly (September to June), concurrent, drop-in groups for survivors and caregivers impacted by acquired brain injury.  The group provides education and support as well as  recreational and social opportunities to interested participants.


For more information, call Partners-In-Rehab at (807) 683-9500.

Peer Support Program (PSP)

OBIA’s Peer Support Program connects persons with lived experience (the Mentor) with an individual who is living with the effects of acquired brain injury who requires the support (the Partner). The program is available to survivors, family members and/or unpaid caregivers FREE OF CHARGE.

Mentor/Partner matches are time specific and are made based on similar experiences, needs and personal interests. The program is coordinated through the local brain injury associations across Ontario, making it possible for people to be ‘matched’ province wide.

For more information about the program or to volunteer as a Mentor or Partner, please email the Peer Support Coordinator at

Community Therapeutic


Garden Project

Since 2009, BIATBA, in partnership with Partners In Rehab, has provided garden plots and a therapeutic recreation specialist for brain injury survivors, family members and anyone who wishes to participate. Come and eperience the therapeutic benefits of gardening in a welcoming environment. Learn about gardening and shared in the bounty at harvest time!


There is no charge for participating in the garden. The garden is located within the Lakehead University Community Garden at 955 Oliver Road, Thunder Bay.


For more information about the BIATBA Community Garden, please call Partners In Rehab at 807-683-9500.

Cultural and


Artistic Events

BIATBA organizes and collaborates in the organizations of various cultural and artistic events from year-to-year. Below is a list of recent events in which BIATBA participated.

  • Unmasking Brain Injury in collaboration with BISNO and the Thunder Bay Art Gallery

  • "The Rider" screening at the North of Superior Film Festival in partnership with BISNO

  • Colouring Calendar Art Contest and Art Exhibit during the 2018 Holiday Craft revival at White Macgillivray Lester LLP

Bike Helmets on Kids

BIATBA has partnered with the Ontario Trial Lawyers Association (OTLA) to bring the Bike Helmets For Kids program to Thunder Bay. This program is intended to put a helmet on the head of every child who needs one, and provides education and awareness about bicycle helmet use. Local members of OTLA give generously to organize community partnerships and fund the cost of the bike helmets.

Along with the OTLA and, more specifically, the lawyers at White Macgillivray Lester LLP, we have provided over 1,000 free bike helmets to elementary school children in Thunder Bay and Northwestern Ontario.

What We Do
How You Can Help

How You Can Help


The Brain Injury Association of Thunder Bay and Area has a variety of volunteer opportunities available. Read on to find out more!

  • Want to contribute to the education and recreation of survivors of an acquired brain injury, their families and/or caregivers?  Call Partners-In-Rehab to find out how you could help by contributing to our social and support group or our therapeutic garden.

  • Interested in mentoring someone who is living something similar to your own experience in acquiring a brain injury or caring for a survivor?  Call our Peer Support Coordinator (807-621-4164) to find out how to become a mentor.

  • Have an idea about how you could help BIATBA work toward it's mission and strategic directions? Send us an e-mail about your ideas and we'll get back to you to talk about how we could work together to improve the lives of people impacted by inquired brain injuries.

Association Membership

Become a member of the BIATBA and the OBIA.  As a member, you would be supporting the associations missions, have a vote in the annual general meetings, receive important literature in the field of acquired brain injury and have access to OBIA's resource library.  To find out more,visit:

Join the BIATBA Board

If you're interested in having a say on how BIATBA fulfills its mission and strategic directions, inquire about joining our board.  You can do so by e-mailing our Peer Support Coordinator at

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